Last updated: 23 June 2026
JLS Professional Pest Control respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you contact us, request a quote, submit a website form, call us, email us, or use our website.
Who We Are
JLS Professional Pest Control provides pest control services for residential and commercial customers in Melbourne and surrounding areas.
Contact details:
JLS Professional Pest Control
Level 1, 2-8 Lake Street
Caroline Springs VIC 3023
Phone: 0477 007 313
Email: info@jlsppc.com.au
Website: https://www.jlspropestcontrol.com.au/
Personal Information We Collect
We may collect personal information that you provide to us, including:
- name
- phone number
- email address
- postcode or service location
- details about the pest issue or service you need
- information included in messages, enquiries or quote requests
- records of communications with us
When you use our website, we may also collect technical and marketing information such as:
- page URL
- referring page
- campaign source, medium and campaign name
- Google click identifiers such as GCLID
- website analytics events
- device, browser and usage information
How We Collect Personal Information
We collect personal information when you:
- submit a quote or contact form on our website
- call, email or message us
- request pest control services
- interact with our advertising
- visit pages on our website
We may also receive information through tools and service providers that help us operate our website, forms, email delivery, analytics and advertising.
Why We Collect Personal Information
We collect and use personal information to:
- respond to enquiries
- provide quotes
- arrange pest control inspections or services
- contact customers about bookings and service requests
- manage customer communications
- improve our website and advertising
- measure website enquiries, phone calls and advertising performance
- maintain business records
- comply with legal or regulatory obligations
Website Analytics, Advertising And Cookies
Our website may use cookies, analytics tags and advertising tools, including Google Analytics, Google Tag Manager and Google Ads conversion tracking.
These tools help us understand how visitors use our website, which advertising campaigns generate enquiries, and how we can improve our services and marketing.
Information collected by these tools may include page views, form enquiry events, phone click events, campaign parameters and device/browser information. Some information may be processed by third-party service providers such as Google in accordance with their own privacy terms.
You can manage cookies through your browser settings. Blocking cookies may affect some website functionality or tracking.
How We Use And Disclose Personal Information
We may use and disclose personal information to:
- contact you about your enquiry or booking
- provide pest control services
- send enquiry details to authorised JLS staff, technicians or contractors
- operate our website and online forms
- send email notifications and business communications
- measure and improve advertising performance
- manage business administration and records
- comply with legal obligations
We do not sell personal information.
We may disclose personal information to trusted service providers who help us operate our business, including website hosting providers, form/email providers, analytics providers, advertising platforms, IT support providers and professional advisers.
Overseas Disclosure
Some technology providers we use, including analytics, advertising, hosting or email service providers, may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and handle personal information responsibly.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No method of electronic transmission or storage is completely secure, but we use practical business and technical measures to help protect the information we hold.
Access And Correction
You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete.
To request access or correction, contact us using the details below:
Email: info@jlsppc.com.au
Phone: 0477 007 313
We may need to verify your identity before responding to a request.
Complaints
If you have a privacy complaint or concern, please contact us first so we can review and respond.
Email: info@jlsppc.com.au
Phone: 0477 007 313
We will aim to respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal obligations or information-handling practices.
The latest version will be available on our website.
